Terms of service

OVERVIEW

This website is operated by RSM Hair Extensions. Throughout the site, the terms "we", "us" and "our" refer to RSM Hair Extensions.

Payments are processed and UK-based logistics and returns are handled by Oaty Design, a UK-based eCommerce service provider, on behalf of RSM Hair Extensions.

RSM Hair Extensions offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By accessing our website and/or making a purchase, you enter into our "Service" and agree to adhere to the following terms and conditions ("Terms of Service," "Terms"). This includes any additional terms, conditions, and policies referenced here or accessible via hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and content contributors.

Terms of Service

Please take the time to read these Terms of Service thoroughly before accessing or utilizing our website. By accessing or using any portion of the site, you are agreeing to adhere to these Terms of Service. If you do not accept all the terms and conditions outlined in this agreement, you may not access the website or use any of the services provided. Should these Terms of Service be viewed as an offer, your acceptance is strictly limited to the terms stated herein.

Terms of Service for New Features and Tools

Any new features or tools introduced to the current store will also fall under the Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to periodically check this page for any changes. Your continued use of or access to the website after changes have been posted signifies your acceptance of those updates.

Our store is powered by Shopify Inc., which provides us with the online e-commerce platform that enables us to offer our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are of legal age and have granted us permission for any minor dependents to access this site. You are prohibited from using our products for any illegal or unauthorized purposes, and you must not violate any laws applicable in your jurisdiction, including copyright laws. Additionally, you must refrain from transmitting any worms, viruses, or any destructive code. Any breach or violation of these Terms will lead to an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to deny service to anyone for any reason at any time. You acknowledge that your content (excluding credit card information) may be transferred without encryption and may involve:

Rest assured, credit card information is always encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, your use of the Service, or access to the Service, as well as any contact on the website through which the Service is provided, without our explicit written consent.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We cannot accept responsibility for any inaccuracies, incompleteness, or lack of currency in the information provided on this site. The content here is intended for general informational purposes only and should not be considered the sole basis for decision-making without consulting primary sources that are more accurate, complete, or current. Any reliance on the information presented on this site is done at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without prior notice. We retain the right to alter or discontinue the Service (or any part or content thereof) at any time without notification. We will not be held responsible to you or any third party for any modifications, price adjustments, suspensions, or discontinuations of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be exclusively available online through our website. These offerings may have limited availability and are subject to return or exchange only in accordance with our Refund Policy: Refund Policy. We have made every effort to accurately display the colours and images of our products as they appear in the store, but we cannot guarantee that your computer monitor will show colours accurately.

We reserve the right, though we are not obligated, to limit the sale of our products or services to any individual, geographic location, or jurisdiction, which we may choose to enforce on a case-by-case basis. Additionally, we may restrict the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any moment. Any offer for products or services made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other materials purchased or obtained will meet your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to decline any order you place with us. At our discretion, we may limit or cancel the number of items purchased by an individual, household, or on a single order. These restrictions could apply to orders made through the same customer account, using the same credit card, and/or involving the same billing and/or shipping address. If we need to modify or cancel an order, we will notify you via the email and/or billing address or phone number you provided. You agree to supply accurate, complete, and up-to-date information for all purchases made in our store. For further details, please refer to our Refund Policy: refund-policy.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products, and services offered through our Service may feature materials from third parties. Links to third-party websites found on this site may lead you to locations that are not affiliated with us. We do not take responsibility for reviewing or assessing the content or accuracy of these materials, and we cannot guarantee their reliability or accept any liability for third-party content or websites.

SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

By submitting content such as suggestions, comments, and more, you give us the unrestricted permission to utilize, modify, and publish that material. You also agree not to infringe on any third-party rights or upload any harmful content.

SECTION 9 - PERSONAL INFORMATION

Your provision of personal information via the store is regulated by our Privacy Policy:

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

We retain the right to rectify any errors, inaccuracies, or omissions, and to modify or update information at any time without prior notice.

SECTION 11 - PROHIBITED USES

In addition to various restrictions, you are not allowed to use the site or its content for any illegal activities, including spam, phishing, or the uploading of harmful code.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your experience with the service will be free from interruptions or errors. All products and services are offered "as is" and "as available," without any warranties.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold RSM Hair Extensions harmless from any claims due to your breach of these Terms of Service or violation of any law.

SECTION 14 - SEVERABILITY

If any part of these Terms is deemed unlawful, it shall not affect the enforceability of the remaining provisions.

SECTION 15 - TERMINATION

These Terms remain effective unless and until terminated by either party. We, RSM Hair Extensions, may terminate your access at any time without notice if you breach any terms.

SECTION 16 - ENTIRE AGREEMENT

These Terms and any policies posted on this site constitute the entire agreement between you and RSM Hair Extensions.

SECTION 17 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 18 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at this page. We reserve the right to update or change these Terms at any time by posting updates here.

SECTION 19 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@rsmhairextensions.co.uk